Shipping

How long will delivery take?
Delivery times vary depending on your location and the shipping method selected at checkout. You will receive a confirmation email with tracking information once your order has been dispatched.

Do you offer express shipping?
Yes, express shipping options are available at checkout. The estimated delivery time will be displayed before you complete your purchase.

Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this to monitor the status of your delivery.

What shipping carriers do you use?
We partner with trusted international and local carriers to ensure your order arrives safely and on time. The carrier used for your order will be indicated in your shipping confirmation.

Do you ship internationally?
Yes, we ship to multiple countries worldwide. Shipping costs and delivery times may vary depending on the destination.

What if I’m not home when my order arrives?
If you’re not available to receive your order, the carrier will follow their standard procedure, which may include leaving the package in a secure location, attempting redelivery, or holding it at a local facility for pickup.

Are there any shipping restrictions?
Some items may be subject to shipping restrictions based on destination. If any restrictions apply, they will be noted on the product page.

Can I change my shipping address after placing an order?
Once an order has been placed, we are unable to modify the shipping address. Please ensure your details are correct before completing your purchase.

What should I do if my order hasn’t arrived?
If your order hasn’t arrived within the estimated delivery timeframe, please check the tracking information first. If there are any issues, contact our customer service team for assistance.

For more details, visit our Shipping Policy on alexandersneakers.com.